News & Alerts
False e-mail claiming to be from the FDIC (07/06/2010)
The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of a fraudulent e-mail that has the appearance of being sent from the FDIC. For more information you can visit the FDICs website.
The subject line of the e-mails states, "you need to check your Bank Deposit Insurance Coverage." The e-mail tells recipients that, "You have received this message because you are a holder of a FDIC-insured bank account. Recently FDIC has officially named the bank you have opened your account with as a failed bank, thus, taking control of its assets." The e-mail then directs recipients to click on a link stating, "You need to visit the official FDIC website and perform the following steps to check your Deposit Insurance Coverage."
This e-mail and associated Web site are fraudulent. Recipients should consider the intent of this e-mail as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers and should not click on the link provided.
The FDIC does not issue unsolicited e-mails to consumers. Financial institutions and consumers should NOT follow the link in the fraudulent e-mail.
Criminals often use names of organizations we all know to lure users into clicking links that may infect their computer. Users should always ask themselves if an email makes sense. If not, never click links or open attachments in the email. If suspicious, contact the agency directly to verify legitimacy.
Debit card fraud affecting members (06/21/2010)
A recent outbreak of debit card fraud is affecting members of Southwest Oklahoma Federal Credit Union. Rest assured that our credit union database and processing systems have not been breached or compromised. Rather, it appears that a third party merchant commonly used by some of our debit card holders has experienced a breach. As soon as we obtain more information we will pass it along tour members.
Over the past 96 hours, members have phoned the credit union to report charges appearing on their account from retailers in the Dallas-Ft.Worth metroplex.
However, the members have not traveled to the DFW area. Their actual debit cards have not been stolen, but their numbers are being used fraudulently.
Southwest Oklahoma Federal Credit Union utilizes fraud detection software to help protect our members' from potential debit card fraud. However, no system is foolproof.
Please check to make sure there are not any fraudulent charges appearing on your account. The easiest way to check your account is via Home Banking. If you are not already using Home Banking, you can enroll online by clicking the Home Banking link in the upper right hand corner of our homepage, www.swofcu.com, to begin the process. You can also contact us by phone at 580-353-0490.
If you try to use your SWOFCU debit card, and it does not work, it could be part of this recent outbreak of fraudulent activity. Please contact SWOFCU at 580-353-0490 if your debit card is not working properly.
